FAQ
I love speaking with new members of our community about what’s going on for them in their bodies and lives, and I’d love to help you find out whether we are the perfect fit to work together so you can be strong, supple and soulful in that sustainable way. Besides the must-know FAQs here, do check out this free checklist of what you should know to help you choose the right studio for you.
How Do I know What Type Of Class Fits Me Best?
What Are Your Qualifications and How Much Experience Do the Teachers Have?
What Makes Your Studio Unique?
Can I Attend Casually?
Yes. You can attend any of our classes casually for $34. If you are new to us grab a special intro pass. And once you work it into your routine, we have great value packs to choose from..
What Do I Need to Bring?
Bring a mat or rent one of ours. Bring a water bottle for barre and cardio pilates classes. Wear comfy clothes. All our classes are barefoot (some people like wearing grippy sox). We use a whole host of equipment which is all provided.
Is There Easy Parking?
What Are Your Opening Times?
When Do I Need To Arrive for my class?
How Do I Ensure My Place in a Class?
Just book your spot online or using the free app, Momence. The app is great, it remembers your password for you and you can book or reschedule classes with one touch. Please then arrive at least five minutes before class to get set up, or 10 minutes if it’s your first time.
Who Do You Help?
At Transform we are privileged to be part of the the lives of so many people, from those rehabilitating an injury to elite athletes, from expectant parents to recently delivered mums. Babies come to our mum and bubs classes, children, teens, and those in all phases of study, career, family life or retirement. Check out the Praise page on our website or email us to ask for some testimonials. If you want to know whether we are the right studio for you, do give us a call so we can discuss your needs.
What Types of Clientele Visit Your Classes?
We welcome bumps, babies, kids, teens, and men and women young and old. If you are concerned about your physical health or ability, then pick up the phone and give us a call on 0402 970020 so we can have a real discussion and you will get a sense of whether we are the perfect studio for you. Getting to know you and your needs comes first. During class our instructors offer support, encouragement or props so you can work to your level. We have created a real community culture and so many of our clients have told us they have left that ‘tickbox’ approach to exercise behind. They come to Transform just for themselves, not to be a certain way for anyone else.
Can Men Come Too?
You bet! Men get a lot out of our Pilates and Yoga Classes. You’re less likely to find a man in our barre classes, unless they have perhaps performed onstage in their life.
What Type Of Yoga Do You Offer?
We offer Hatha Yoga which covers yoga breathing, focussing techniques, postures which strengthen you and stretch you out plus relaxation skills. We have Restorative Yin yoga where you get set for longer holds and allow you to wind down. We also have specialised kids, teens classes, mum and bubs, and prenatal classes.
Do I Have to Be Coordinated or a Good Dancer to do a Barre Class?
No! At Transform we like to keep it real! While barre classes are indeed ballet inspired, you won’t be pirouetting around the room or having to remember any tricky choreography. Transfrom was an early adopter of Barre method so we have taught thousands of newbies who have all mastered the workout beautifully and been looking good and feeling great from their very first lesson.
What's Your Teaching Team Like?
Our instructors are second to none. With an average minimum of 10 years teaching experience between the group, our instructors are all certified, highly experienced and passionate about their field. Not only that, we have gathered a group of warm and caring instructors who go out of their way to take care of you.
I have never tried Yoga, Pilates or Barre Before. Can I Still Come?
Of course! And most likely you won’t be the only newbie in your class! You are welcome to just hop online schedule and book in your first class and most people do this. However, we understand how daunting it can be to turning up to something new. Give us a call so we can take the time up front to speak about any injuries or issues and to help you choose the best classes for you. Often people come to Pilates with props classes before they move on to barre or cardio pilates. And for those with certain injuries we might recommend attending Pilates with Props classes before you try yoga. Through those classes we layer the instructions, so you’ll find the experience is a really enjoyable one where you stay connected with your self, and what you need. We promise you won’t feel like you are suddenly racing Hussain Bolt in the 100 m sprint! We want you to feel wonderful during the class and triumphant after.
Do Your Teachers Give Much Personalised Guidance Through the Class?
I am an Advanced Yoga Student. What Can The Teachers Offer Me?
How Do You Ensure the Classes Aren't Too Crowded?
Our prebooking system ensures you won’t get too close for comfort in class. You can book through our website or use the free Momence app.
Why Do I Need to Prebook My Spot?
How Do I Cancel My Booking for a Class?
Use your online account or the free Mindbodyonline app to cancel out your reservation. As long as you cancel 120 minutes before the class you will keep that class credit and there is no charge for cancelling.
Late Cancel Charges. What is the Class Cancellation Window?
Is 2 Hours Pre Class. Reformer Late Cancel Fees.
If you can’t make class, please cancel at least 2 hours beforehand. For reformer classes ONLY, we have a late cancel or no-show fee of $25 so that anyone on the waitlist doesn’t miss out on a class spot unnecessarily.
Please be sure to cancel 2 HOURS BEFORE your Reformer class to avoid this $25 charge. (This fee will NOT be charged for our mat classes like yoga, yin, or mat Pilates, but as a courtesy please cancel as early as you know.)
How Does the Waitlist Work?
If a class is full you will have the option to add yourself to the waitlist. Once a spot frees up, everyone on the waitlist will receive a text plus an email offering them a place. The first to reply will be entered into the class. If you are too slow to reply, you will receive a message letting you know you haven’t been entered or added to the class. Note that if you do not get into class or accept the class offer, you will always keep your class credit to use another time.
Are Your Classes Safe For Me?
I am Currently Injured. Can I Come to Class?
I have a Permanent Physical Limitation That I Can Never Change. How Can You Help?
Will Your Classes Give Me Energy?
I Am Really Stressed. Will Your Classes Help Me?
Do You Heat the Room?
Do You Offer Childcare?
What other Facilities Do You Have Onsite?
Can I Pause My Membership When I am Going on Holidays?
Yes, you can pause your membership. You can do this for up to 4 weeks per year depending on the type of membership you have. If you need more time off but have used up all your freeze for the year, you can request for more time off with a class continuity fee that ranges from $10-$15/week.
I Am Too Busy to Come to Class
I Can't Commit to A Regular Class Time Each Week
I Tend to Stop and Start with my Exercise Programs. How Can I Stay Consistent So I Can Get all the Benefits?
I am Pregnant. How Does it Work with Your Prenatal Classes?
We offer pregnancy specific yoga classes with specialist prenatal teachers which help you enjoy your pregnancy more and prepare for an optimal birth experience. If you are new to yoga, please wait until you are 12 weeks pregnant to attend. You are welcome to attend casually any week at $34 per class. If you have a 20-day pass, you can start any day you like from 12 weeks of pregnancy. After 33 weeks, we can offer you a similar discount if you buy a shorter batch of classes. You may use your Prenatal Pass to attend any other class – We have several yoga sessions each week taught by teachers with over a decade of prenatal experience each so do please call if you’d like to find out about those too. It is possible to attend Pilates with Props classes until about 21 weeks and we have prenatal modifications for our Barre classes too so please phone us to talk through your desires and how we can take the best care of you at this very special time.
I Have Just Had a Baby. When Can I Come to Class?
We have a specialised postnatal yoga class each week that you can bring your baby too. You are welcome to attend casually any week at $34 per class. Generally women wait until after their 6 week doctor check up to return to class. Of course it’s possible to come to all our other classes too, though we like to have a discussion with you about a couple of things relevant to the post natal time. So please call us when you feel ready to return so we can take the best care of you during this phase of your life.
Do You Have Other Events or Classes I can Learn From?
I'm on a Tight Budget at the Moment
We offer an intro pass for our new clients – 5 Classes for 20 Days for only $67. You also come casually and we have concession rates for students too. It’s hard to play catch up later with your health. Can you afford not to take care of your health? While it can take time to get those other facets of your life feeling right, everything feels better when you are strong and supple. Your immune system, your stamina will change, your grace in the face of change, your head feels in the right palce, and emotionally you become more resilient, So let’s get you started now.
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